Next GSOC Board Meeting, Wednesday, November 15, 2017
The next Gopher State One Call Board Meeting is Wednesday, November 15, 2017 at the GSOC offices 1110 Centre Pointe Curve, Suite 100, Mendota Heights, Minnesota 55120. The Open Session of the Board Meeting Starts at 9:00 am. If you plan to attend, please contact Barb Cederberg GSOC COO at 651-681-7303 or at Barbara.firstname.lastname@example.org.
GSOC CALL FOR BOARD MEMBERSHIP APPLICATIONS
Gopher State One Call seeks to review applications for Board membership and/or user’s group participation. In particular, GSOC seeks subject matter expertise from the industry sector of outstate investor owned utilities, and potentially subject matter expertise from other industry sectors not currently represented on GSOC’s Board. Applications should demonstrate strong subject matter expertise and direct industry experience in issues affecting safety, as well as a strong interest in underground damage prevention. Candidates should exemplify a collaborative and cooperative spirit and the ability as well as desire to serve independently from the specific interests of any employer, trade association or other group, so the candidate may serve effectively on behalf of all Minnesota stakeholders. GSOC intends to remain an industry leader in notification center innovation and safety and applicants should be aligned with those goals.
Candidates will be required to furnish an application and confirm they will abide by GSOC board policies, including conflict of interest guidelines which are available from GSOC upon request. Persons demonstrating these qualities and experience are encouraged to apply to the Board for consideration.
Applications should be furnished to GSOC by mail to Gopher State One Call, 1110 Centre Pointe Curve, Mendota Heights, MN 55120, Attention: GSOC Board Secretary, Dean Parker, or by email to email@example.com.
- Nov. 15, 2017 DRAFT
- Aug. 15, 2017 APPROVED
- Apr. 17, 2017 APPROVED
- Jan. 11, 2017 Approved
Highlights: Nov. 15, 2017
- MERC Farm Tap Project: Intention is to replace farm tap lines that are customer owned with utility owned lines that are locatable and regulated. At least 10 public hearings are planned so that there is ample opportunity for public input. MERC has received approval for scoping and design of porposed project and if regulatory approvals are received, plans to begin construction in 2019.
- CSR Appreciation Day recap
- User's Group 2017: Post-event thoughts and discussion
- Delayed Responses to Tickets: Industry practice vs. legal compliance
- Safety Initiatives in the locate and excavation industries: Locator Rodeo, MnOps Safety Conference, and a new GSOC safety award program
- GSOC branded vehicle: Proposal for GSOC vinyl wrapped vehicle to be used for travel to DP meetings, awareness and training events in lieu of employees traveling in their personal vehicles.
- COO Report: Increased efforts on public awareness and outreach, web submission of emergency tickets, upcoming initiatives and goals for 2018
- PR Review: Performance recap of 2017 initiatives
- OCC Report: Call center numbers and goal progress, and ongoing projects
Highlights: Aug. 15, 2017
- Legislative Report: State budget enacted, transportation bill passed, funding agreement for MnOps, bills HF2719 and SF2376/HR2637 introduced
- Board Engagement; Board Industry Support: Board engagement with industry encouraged, Jodi Corrow and Ward Westphal welcomed to the Board, importance of the role of the CSR in enhancing damage prevention, volunteers needed for MnOps locate rodeo
- Website Redesign: OCC's Creative Division presented the new GSOC website redesign
- COO Report: Overview of notification center performance, Users Advisory Group met in June and July, pilot project for web based submission of emergency tickets, safety buffer adjustments have taken effect
- PR Review: Summary of second and third quarter PR efforts, Hmongtown Marketplace public awareness event in St. Paul, GSOC personnel involved in Chapter 216D stakeholder meetings, Staking University, Farm Fest, MN State Fair, Big Iron event, iHeart media campaign, StarTribune campaign
- OCC Report: Call center performance, web based ticket submission, homeowner volume increased, system updates and user survey responses, facility operator outreach project, map updates, ITIC webinars
- MnOps Update: Historical analysis of utility damages, two-foot tolerance zone for horizontal location discussed, overview of 216D Stakeholder review process, proposed HF2719
Highlights: Apr. 17, 2017
- Finance Committee: Notification center performance metrics review
- Locator’s Rodeo: Collaboration with locator industry and Stakeholder participation
- COO report: Annual Report, Homeowner online ticket submission, reducing callbacks, GSOC user survey, web submission of emergency tickets, KFAN increased awareness effort, seeking additional members from Greater Minnesota
- OCC report: User Group survey, 2017 ticket number projections, call center performance
- Outreach/PR: U of M agriculture industry initiative, Chapter 216D Stakeholder review meetings, Minneapolis Home and Garden Show, Hmong Town Market Place, Star Tribune and KFAN campaigns, 811 Walk/Run
- MnOps Update: Damage trends, 216D Stakeholder meetings, discussion of 48 hour notification period increase.
- CGA Conference: More board members encouraged to attend
- Additional Items: New Board member review by the vetting committee.
Highlights: Jan. 11, 2017
- New Technology: OptimainxDR, Identifying High Risk Tickets
- Legislative Report: Gary Thaden, General political outlook for 2017
- COO Report/PR Report: Anual Report update, multiple excavation entities for online tickets, online submission of emergency tickets, ticket split policy, Municipality invoices
- MnOps Update: 2016 Gas Damage Summary, changes to damage reporting in 2017
- Notification Center Report: 2016 recap, ITIC training opportunities, call taking procedure review in 2017