News + Events

Private Utility Locating: What Homeowners Need to Know

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Once you’ve called 811 or filed a locate request ticket online for your excavation, it might seem like there’s nothing left to do but wait for a positive response from facility operators. But many first-time homeowner excavators don’t know that filing a locate request with Gopher State One Call is just the first part of the underground utility locating process. There is another very important step to take before you dig: contacting a private utility locator.  

If you’ve filed a locate request with Gopher State One Call via phone, you may have noticed a recording at the end of your call reminding you to have private facilities located before you dig. And if you file a ticket online, there will be a reminder in your ticket confirmation email, like the one below.

But what are private utilities and how does locating them work?

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Independence Day (Observed) Closure: Monday, July 5, 2021

2021 GSOC HolidayBanner Independence Day

Gopher State One Call will be closed Monday, July 5 in observance of Independence Day, which falls on Sunday, July 4.

Emergency calls are exempt from business hours and are always accepted, even on holidays.

All non-emergency locate requests can be submitted online 24 hours a day, seven days a week, but are processed during business hours. Please note that any official holiday will not count toward your standard 48-hour notice when filing locate requests. Please plan accordingly.

Reminder: GSOC’s regular business hours for all ticket types are Monday through Friday, 6 a.m. – 6 p.m.

Memorial Day closure - Monday May, 31st, 2021

2021 GSOC HolidayBanner Memorial Day

We will be taking calls for emergency locates only on Monday, May 31st in observance of Memorial Day, but remember, you can file a ticket online 24/7. NOTE: Monday will not count towards your standard 48 hour notice when filing a locate, so please plan accordingly.

Locator Lessons: Safe Digging as a Shared Responsibility

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April is National Safe Digging Month, which highlights one of the biggest contributors to safe digging: shared responsibility. As damage prevention professionals navigate day-to-day work issues, it’s easy to become hyper-focused on one’s own daily routine and role. But safe digging requires teamwork among everyone involved in excavation: locators, excavators, facility owners/operators, homeowners and notification centers alike.

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