News + Events

Summer News, Tips & Reminders

Please take a moment to review the following GSOC reminders, suggestions and tips to help you process tickets more efficiently. We look forward to your feedback and continued support!


Online Dashboard of GSOC Ticketing Statistics

GSOC announces the availability of online dashboards for detailed ticketing statistics. Ticketing data can be searched by date, ticket type(s) and counties.

You can view the dashboard here.

GSOC welcomes any feedback and suggestions — please send your input to barbara.cederberg@gopherstateonecall.org


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2022 811 5K Run/Walk

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Join us for a safety day @ Bde Maka Ska on 8/13/22 at 8:11A.M. 

The 811 5K run/walk is a public awareness event that hopes to spread the word about safe digging and damage prevention awareness. A free kids run is scheduled after the race. Participants can also enjoy snacks, water, a variety of safety-themed games and kids medals. All net proceeds are donated to the Twin Cities Firefighters Operation Warm, a non-profit organization that provides new, warm winter coats for Minnesota children in need.

The 811 run is sponsored by Gopher State One Call (GSOC), Xcel Energy and Centerpoint Energy (CNP)

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Learn From the Unexpected with Eric Kolcinski of Centerpoint Energy

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The damage prevention industry isn’t always predictable, but Gopher State One Call believes that we can all learn from those unexpected moments and be safer for it.

That’s why we’ve introduced our Learn from the Unexpected series. These videos—featuring Minnesota damage prevention professionals just like you—will allow community members to share their stories so that we can all work smarter and safer, and help the industry grow.

Head to the Learn from the Unexpected website to check out our second video, featuring Eric Kolcinski, a damage prevention coordinator for CenterPoint Energy. In it, Eric explains how excavators can avoid the unexpected by being prepared in case of a buried utility damage.

How to Deal with a Damage

As damage prevention stakeholders, we are all focused on keeping people and property safe. And while everyone’s goal is zero damages, the reality is that damages do occur.

In the past five years in the United States and Canada, damages to buried utilities have increased or stayed relatively steady, according to the Common Ground Alliance, with 475,770 damage events reported via the CGA’s Damage Information Reporting Tool in 2020.

Eric Kolcinski, a damage prevention coordinator with CenterPoint Energy and the president of the Metropolitan Utility Coordinating Committee, points out that in Minnesota, overall damage numbers appear to be staying “roughly the same, as expressed in a ratio of damages per 1,000 tickets.” However, he adds, “there are localized fluctuations in certain types of damaging parties and damage root causes—i.e., an increase in homeowner damages during summer 2020 with people working remotely during COVID-19.”

In addition to investigating damages, Kolcinski works closely with excavators to help troubleshoot and educate in order to reduce them. Before he joined CenterPoint in 2016, he worked in line locator, lead tech and supervisor/managerial positions, becoming involved in all aspects of line locating, interacting with GSOC and Minnesota dig law, training locators and working with excavators and utility operators.

“Communication is the biggest tool in damage prevention,” Kolcinski says. “I see my day-to-day job as helping damage prevention stakeholders be able to clearly communicate with each other to avoid damaging buried facilities.” Here, he explains what happens when a damage does occur in Minnesota.

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2021 Ticket Summary and What’s Ahead in 2022

Each year, Gopher State One Call compiles ticket submission and transmission volume data. This information is shared to help make correlations and gain insights about the state of Minnesota’s damage prevention efforts.

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Upcoming Events

ITIC'S New Interface Webinar

06/26/2024 - 06/26/2024

ITIC'S New Interface Webinar

07/10/2024 - 07/10/2024

ITIC'S New Interface Webinar

07/17/2024 - 07/17/2024