When submitting a locate request with Gopher State One Call, those digging need to consider the 48-hour waiting period that excludes the day of submission, Saturdays, Sundays, and holidays in their planning. Whether you submit a ticket online or by calling the GSOC center, the 48-hour period will begin at 12:01 a.m. the business day after the request is made. Being aware of GSOC’s hours of operation – which shift seasonally – and the center’s observed holidays can help ensure your project starts on time. You can see a list of both the hours of operation and observed holidays below.
Emergency calls are exempt from business hours and are always accepted.
While the 48-hour waiting period for a routine locate request begins at 12:01 a.m. the business day after the request is made, you can submit a ticket online at any time. If you prefer to plan ahead, you can submit your locate request up to 14 calendar days before the start date and time of the excavation.
GSOC's Hours of Operation
| April to October | Monday – Friday 6 a.m. to 6 p.m. |
| November to March | Monday – Friday 7 a.m. to 5 p.m. |
| Emergency Calls | Exempt from business hours and always accepted |
GSOC Holiday Schedule for 2025 and Early 2026
| January 1, 2025 | New Year’s Day |
| January 20, 2025 | Martin Luther King, Jr. Day |
| February 17, 2025 | Presidents’ Day |
| May 26, 2025 | Memorial Day |
| June 19, 2025 | Juneteenth |
| July 4, 2025 | Independence Day |
| September 1, 2025 | Labor Day |
| November 11, 2025 | Veterans Day |
| November 27, 2025 | Thanksgiving Day |
| November 28, 2025 | Friday after Thanksgiving |
| December 24, 2025 | Christmas Eve |
| December 25, 2025 | Christmas Day |
| January 1, 2026 | New Year’s Day |
| January 19, 2026 | Martin Luther King, Jr. Day |
| February 16, 2026 | Presidents’ Day |
As a reminder, locate requests have a 48-hour waiting period after submission, excluding the day of submission, Saturdays, Sundays, and holidays. The 48-hour period will begin at 12:01 a.m. the business day after the request is made. This means that if you submit a ticket on Tuesday, you can start digging on Friday (given no holidays). If you submit on a Friday, you can start digging on the following Wednesday (given no holidays).
Submitting a locate request with GSOC is free and easy! Click here to get started.
If you have questions regarding locate request submission timing or anything 811-related, contact our Customer Support team at 651-681-7326 or send us an email at customersupport@gopherstateonecall.org.